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Financial modeling
SaaS Quick Ratio
The SaaS quick ratio measures growth efficiency: gross new MRR plus expansion MRR, divided by churned MRR plus contraction MRR. A ratio of 4 or higher is a common benchmark for healthy growth; below 1 means the business is shrinking.
All four inputs come from the same billing and subscription data, so any gap between what the CRM shows and what actually hit the ledger shows up amplified in the ratio. See the SaaS metrics an AI can actually get right.